Terms & Conditions of rb77

In these Terms and Conditions, the following words and expressions shall have the meanings set out below unless the context otherwise requires:

• "rb77" or "the Platform" refers to the online betting and gaming service available at rb77.io, including all associated web pages, features, and services.
• "We", "Us", "Our" refers to the operator of the rb77 platform.
• "You", "Player", "User" refers to any individual who accesses, registers on, or uses the rb77 platform.
• "Account" means the personal account created by a User following successful registration on rb77.
• "Balance" means the total funds held in a User's rb77 account wallet at any given time, expressed in Bangladeshi Taka (৳).
• "Bonus Funds" means any promotional credits, free bet tokens, cashback awards, or other non-cash incentives credited to an account as part of a promotional offer.
• "Wager" or "Bet" means any sporting or casino stake placed using funds from an Account Balance.
• "KYC" refers to Know Your Customer identity verification procedures required by rb77 before processing withdrawal requests.
• "Prohibited Territory" means any jurisdiction in which accessing or using online gambling services is expressly prohibited by applicable law.

By accessing rb77, creating an account, depositing funds, or placing any wager, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.

These Terms constitute the entire agreement between you and rb77 in relation to your use of the platform and supersede all prior representations, communications, or arrangements, whether oral or written.

To register and maintain an active account on rb77, you must satisfy all of the following conditions at all times:

• You are at least 21 years of age. This age restriction is strictly enforced. We may request documentary proof of age at any time.
• You are acting on your own behalf and not as an agent for any third party.
• You are not a resident of, or located in, any Prohibited Territory where online gambling is illegal.
• You are not a current employee, contractor, or immediate family member of an employee or contractor of rb77 or any of its affiliated service providers.
• You have not previously been excluded or banned from the rb77 platform under any self-exclusion arrangement or disciplinary closure.
• You are not suffering from any condition, including a gambling disorder, that would render your participation irresponsible or harmful to your financial wellbeing.

To access the full range of services offered by rb77, you must register a personal account. During registration you are required to provide accurate, complete, and current information including your full legal name, date of birth, residential address, mobile number, and a valid email address.

4.1 One Account Policy

Each individual may register only one account on rb77. Operating multiple accounts — whether using the same or different personal details — is strictly prohibited. Where duplicate accounts are identified, rb77 reserves the right to close all additional accounts, void any associated bonuses, and withhold winnings derived from duplicate-account activity.

4.2 Identity Verification (KYC)

rb77 is committed to maintaining a secure and compliant platform. As part of our KYC process, we may request copies of the following documents before processing any withdrawal request:

• Government-issued photo identification (National ID card, Passport, or Driving Licence)
• Proof of address issued within the past three months (utility bill, bank statement, or official correspondence)
• Proof of payment method (screenshot of bKash, Nagad, Rocket, or Upay account in your name)

Failure to provide satisfactory KYC documentation within 14 days of a request will result in suspension of withdrawal access until documentation is received and verified.

4.3 Account Information Accuracy

You are responsible for keeping your account information accurate and up to date. Any change in your personal details, including your registered mobile number or email address, must be reported to our support team at [email protected] promptly.

You are solely responsible for maintaining the security and confidentiality of your rb77 login credentials, including your username, password, and any two-factor authentication codes associated with your account.

• Do not share your login credentials with any other person under any circumstances.
• Use a unique, strong password that is not used for any other online account.
• Enable two-factor authentication (2FA) from your account security settings — this is strongly recommended.
• Log out completely after each session, particularly when using a shared or public device.
• Notify rb77 immediately at [email protected] if you suspect unauthorised access to your account.

rb77 will never contact you by email, SMS, or live chat to request your password or two-factor authentication codes. Any communication asking for your password should be treated as fraudulent and reported to us immediately.

6.1 Accepted Payment Methods

rb77 supports the following deposit and withdrawal channels for players in Bangladesh: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are denominated in Bangladeshi Taka (৳). rb77 does not charge a fee for standard deposits or withdrawals; however, your payment provider may apply its own transaction charges.

6.2 Minimum and Maximum Limits

Minimum and maximum deposit and withdrawal limits are set per payment method and may be updated from time to time. Current limits are displayed on the Cashier page within your account dashboard. rb77 reserves the right to adjust transaction limits at its discretion with reasonable notice.

6.3 Withdrawal Processing

Withdrawal requests submitted by verified accounts are processed within one (1) to three (3) business days. Processing times may be extended where additional KYC verification is required or during periods of high transaction volume. rb77 processes withdrawals seven days a week, including weekends and public holidays observed in Bangladesh.

6.4 Withdrawal Restrictions

• Withdrawals may only be made to a payment method registered in your own name.
• A minimum of one (1) qualifying deposit must have been made before a withdrawal request will be accepted.
• Bonus funds that have not satisfied applicable wagering requirements cannot be withdrawn.
• rb77 reserves the right to withhold withdrawal processing pending satisfactory completion of KYC verification.

6.5 Dormant Account Policy

An account is considered dormant if no login activity has been recorded for a continuous period of twelve (12) months. rb77 will notify the registered email address before applying any dormant account fee. A monthly administration fee of ৳200 may be deducted from dormant account balances until the balance reaches zero or the account is reactivated.

rb77 offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the specific terms published at the time each promotion is launched. In the event of any conflict between general bonus terms set out here and the specific promotion terms, the specific promotion terms shall prevail.

7.1 Wagering Requirements

Unless stated otherwise, all bonus funds are subject to a wagering requirement before they or any winnings derived from them may be withdrawn. The applicable wagering multiple will be clearly stated in each promotion's individual terms. Wagering requirements must be met using real-money funds or bonus funds as specified in the promotion.

7.2 Bonus Abuse

rb77 operates a zero-tolerance policy on bonus abuse. The following activities are considered abusive and will result in the forfeiture of all bonus funds and associated winnings, and may result in account closure:

• Registering multiple accounts to claim a new-player bonus more than once
• Coordinating bets with other players to exploit promotional offers
• Using bonus funds primarily on low-risk bets to artificially satisfy wagering requirements
• Providing false information during registration in order to qualify for a promotion

7.3 Expiry

Bonus funds that are not used within the validity period stated in the promotion terms will expire and be removed from the account balance automatically. Expired bonuses cannot be reinstated under any circumstances.

All bets placed on rb77 are subject to the specific game rules applicable to each product category — sports betting, live casino, slots, and instant games. These rules are accessible from within each game or betting market on the platform.

8.1 Bet Acceptance

A bet is not confirmed until rb77 has issued a unique bet reference number and the stake has been deducted from the account balance. rb77 reserves the right to void, limit, or refuse any bet at its discretion, including in cases where a manifest pricing error has occurred or where suspicious betting patterns have been detected.

8.2 Manifest Errors

Where a bet has been accepted at odds that are clearly erroneous — for example, due to a technical fault, data feed error, or human input mistake — rb77 reserves the right to void the bet and return the original stake to the account balance. This applies regardless of whether the bet has already been settled.

8.3 In-Play Betting

In-play (live) markets are available on selected sporting events. Odds on in-play markets update in real time based on match progress. All in-play bets are subject to a brief delay between submission and acceptance. rb77 accepts no liability for bets affected by connectivity issues on the player's side during an in-play event.

8.4 Abandoned and Void Events

If a sporting event is abandoned, postponed beyond 72 hours, or declared void by the relevant governing body, all open bets on that event will be voided and the original stakes returned. Bets already settled prior to the abandonment will stand unless otherwise specified in the sport-specific rules.

The following conduct is strictly prohibited on rb77. Engaging in any of the activities listed below may result in immediate account suspension, permanent closure, forfeiture of balance, and reporting to relevant authorities where appropriate:

• Registering or operating more than one account
• Providing false, misleading, or fraudulent personal information during registration or KYC
• Using automated software, bots, scripts, or artificial intelligence to gain an unfair advantage over the house or other players
• Engaging in match-fixing, spot-fixing, or any form of event manipulation in connection with bets placed on rb77
• Money laundering or any attempt to use rb77 for illegal financial transactions
• Colluding with other players in live casino games to gain an unfair advantage
• Attempting to access, interfere with, or reverse-engineer rb77's platform software, servers, or databases
• Harassing, threatening, or abusing rb77 support staff or other users of the platform
• Using a VPN or similar technology to circumvent geo-restrictions or access rb77 from a Prohibited Territory

All content available on the rb77 platform, including but not limited to the rb77 logo, brand name, website design, software, text, graphics, images, audio, video, and data compilations, is the exclusive intellectual property of rb77 or its licensed content partners and is protected by applicable copyright, trademark, and database rights.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the rb77 platform for personal, non-commercial purposes only. This licence does not permit you to:

• Copy, reproduce, or distribute any rb77 content without prior written permission
• Modify, adapt, translate, or create derivative works based on rb77 content
• Use rb77's brand name, logo, or trademarks in any external communication, advertising, or social media post without written consent
• Scrape, index, or harvest data from rb77 by automated means

All rights not expressly granted in these Terms are reserved by rb77.

rb77 collects, processes, and stores personal data in accordance with its Privacy Policy, which is published separately on this website. By creating an account, you consent to the collection and use of your personal data as described in the Privacy Policy.

Your personal data will never be sold to third parties. rb77 shares data only with trusted service providers who support the operation of the platform — including payment processors such as bKash and Nagad, identity verification partners, and fraud detection systems — and only to the extent necessary to deliver those services.

All personal and financial data transmitted between your device and the rb77 platform is protected by 256-bit SSL encryption. Account passwords are stored using industry-standard one-way hashing and are never accessible in plain text by rb77 staff.

rb77 is committed to promoting safe, responsible gaming for all players on the platform. Gambling is intended as a form of entertainment and should never be used as a means of generating income or resolving personal financial difficulties.

The following responsible gaming tools are available free of charge to all registered account holders:

• Deposit Limits: Set daily, weekly, or monthly caps on the amount you can deposit.
• Loss Limits: Define a maximum loss threshold per session, day, or week. rb77 will automatically pause play once the limit is reached.
• Session Time Limits: Set a maximum duration for each gaming session. A notification will appear and play will pause when the time limit is reached.
• Reality Checks: Receive periodic on-screen reminders showing your session duration and net win/loss position.
• Self-Exclusion: Request temporary exclusion (30 days, 3 months, 6 months, or 12 months) or permanent account closure via [email protected].

If you believe gambling is negatively affecting your life, please contact our support team at [email protected]. We are available 24 hours a day, 7 days a week to assist. You can also find further guidance on our dedicated Responsible Gaming page.

To the fullest extent permitted by applicable law, rb77 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive loss or damage arising from your use of, or inability to use, the rb77 platform, including but not limited to:

• Loss of winnings resulting from platform downtime, technical faults, or data feed errors
• Unauthorised access to your account resulting from your failure to maintain credential security
• Delays in payment processing caused by third-party payment providers including bKash, Nagad, Rocket, or card networks
• Loss of data or profits arising from interruption of internet connectivity on the player's side
• Any reliance placed on odds, statistics, or market information displayed on the platform

Nothing in these Terms shall limit rb77's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

rb77 reserves the right to amend, update, or replace these Terms and Conditions at any time. Where a material change is made, we will notify registered players by email to their registered address at least seven (7) days before the change takes effect. Minor clarifications or corrections may be made without prior notice.

Your continued use of the rb77 platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must close your account before the effective date by contacting [email protected].

These Terms and Conditions, and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws applicable to the operation of the rb77 platform.

In the event of a dispute arising between you and rb77, we encourage you to contact our customer support team at [email protected] in the first instance. Our team will endeavour to resolve any complaint fairly and promptly, typically within five (5) business days of receipt.

Where a dispute cannot be resolved through our internal complaints process, you may escalate the matter through any independent dispute resolution body applicable to your jurisdiction.

If you have any questions, concerns, or complaints relating to these Terms and Conditions or your use of the rb77 platform, please contact our support team using the details below. All communications must be in English.

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week, 365 days a year
• Response Time: Typical first response within 5 minutes via live chat; email responses within 24 hours
• Platform: rb77.io